ss

     
   


Premium Pet Care Facility Serving the Sandhills of North Carolina
 
   
   

REQUIREMENTS & POLICIES

Admissions: We reserve the right to deny admittance to pets lacking proof of vaccinations, and/or pets displaying signs of untreated or potentially contagious conditions, and/or aggressive behavior. We reserve the right to charge handling fees for excessively difficult or aggressive pets requiring additional staff and\or additional time in order that we may deliver proper care. Upon admission for services, your signature of contract acknowledges your awareness and acceptance of our policies.   Minimum age for all boarding and fun activities is 4 months of age with vaccinations current.

Emergency Contact Numbers:  Every attempt will be made to provide the care necessary for your pet should an emergency occur. It is important that you leave a phone number where you can be reached or an emergency contact person so that communication between you and the veterinarian can take place in a timely manner. If there is an emergency, we contact your veterinarian first. If he or she is unavailable, we contact another veterinarian. Then we call you at the emergency number you provide. Please notify us about any pertinent medical history or problems with your pet.  Emergencies: If there is an emergency, we contact your veterinarian first. If he or she is unavailable, we contact another veterinarian. Then we call you at the emergency number you provide. Please notify us about any pertinent medical history or problems with your pet.

If Someone Else Drops Off or Picks Up Your Pet For You:  If you have made arrangements for someone else to drop off or pick up your pet for boarding please let Sandhills Pet Resort know who that authorized person is.  We do not accept or release pets from other than the owner unless prior arrangements have been made.
 

   

Leash and Collar: Please make sure when you arrive at Sandhills Pet Resort, you bring you're pet into the office on a leash. 

Health - All pets arriving must be in good health with vaccination records current. Any pet with signs of pest infestations will be bathed and dipped at the owners expense. Any pet requiring medical attention will be taken to the veterinarian. Charges will be at the owner's expense. Every effort will be taken to contact pet owner prior to treatment.

All vaccination records must be from a licensed veterinarian. Additionally, we require that you maintain a year-round treatment for ticks and fleas in order to protect our resort from any contamination and thus protect all of the pets. We recommend topical solutions such as Advantage or Frontline.  These products are available over the counter or from your veterinarian. We do not suggest collar prevention methods. Please talk to your veterinarian about your options and frequency of treatment.

What you should bring and should not bring with your pet:

Acceptable Items Brought In With Pets – Pets may bring toys, blankets, beds, etc. in as they wish. These items will be left inside the suites at all times so that they do not get lost. Sandhills Pet Resort will not be responsible for damaged or destroyed toys while the pet is staying with us. Please limit items brought in to two per pet.

Items From Home: Pets use articles brought in with them as toys and chewing play things, so please do not bring any item which you do not wish to be chewed. Also, large foam or cedar filled pet beds are difficult for us to wash so we discourage you from bringing large beds.   Sandhills Pet Resort provides comfy bedding such as blankets, pet cots and lambskin rugs to cover the floor of our suites.

Items from home might include toys, towels, small blankets, etc. for these items will contain your household smells and make the pet feel more comfortable while away from home.    Please limit the number of items to 2 pieces per pet. Label all items with your last name and the pets name.   Do not bring your pet’s favorite toy - bring new toys that will stimulate your pet’s interest. We will take every care with your pet's possessions, but we will not be responsible for items lost or eaten. Keep in mind we do not guarantee return of these items - please only bring items you consider to be “disposable”.

Bowls:  We use stainless steel bowls that are washed and sanitized after each use so you do not need to bring bowls from home.

Full Bags of Dog Food:  Unless your boarding stay is for seven (7) days or longer, PLEASE do not bring us bags of dog or cat food.  We request that all diets be pre-bagged in a ziplock with the portion measured out.  Bags will be labeled with the pet name/owner name.

  
 

  Providing Premium Pet Care Services
 Dog & Cat Boarding - All Breed Pet Grooming - Doggie Day Care

  
      5071 US Hwy 1, Vass, North Carolina 28394 
Phone: (910) 692-2275 * Fax: (910) 692-2241